Ordering & Terms
HOW DO I ORDER
Making a purchase could not be easier. Just browse our catalogue, and click on the items you wish to purchase and put them into your shopping cart by clicking  . After you have finished your selection, click on  and you will be asked for a few details that we need to complete your order.
We accept PayPal through the website or Direct Bank Deposit payments. We also accept Australian bank cheques and money orders by mail. Australian customers can use their internet banking facilities to pay by direct credit to our bank account. The system allows you to print out your order for mailing if you wish to post a payment with your order. All payments MUST be in Australian currency.
We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped.
TERMS
At Teaching Toys we pride ourselves on our excellent personal customer service. If you have any queries or questions please do not hesitate to contact us.
Delivery Information
If the product is in stock we aim to dispatch your order within 2 working days. Please allow up to 10 days for delivery. At our busy times this may take a little longer but you will be notified in advance and we promise to get your order to you as quickly as possible. Please note that we do not dispatch on Saturdays or Sundays.
All orders are subject to availability. If there is a delay or we are unable to deliver your order, you will be notified by e-mail and the value of the goods refunded to you.
What happens if a product I have ordered is no longer available?
We try to ensure that all products displayed on our website are available. However, if there is an unexpected shortage of a particular product we will email you immediately and let you know.
If an item is no longer available for order from our suppliers we will contact you immediately so you may revise your order.
When will my order arrive?
All orders are dispatched within two business days from when you place your order. All customers will receive a courtesy email when their order has been dispatched.
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Do your prices include GST?
Yes, all prices include GST and are quoted in Australian dollars. Unless otherwise stated, prices do NOT include postage and handling. Postage and handling costs will be confirmed in your Order Confirmation email.
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Postage and Handling Costs
We now deliver throughout the World.
Delivery charges within Australia are as follows:
- Less than $20 = $6.00 postage
- $21 to $50 = $12.00 postage
- $51 to $100 = $18.00 postage
- $100-$150 = $24.00 postage
- Greater than $150 = FREE POSTAGE
Outside Australia
To minimise the freight costs, charges will be calculated on the weight of the order. We will advise you by email of the freight cost and await your confirmation prior to further processing. TOP
Returns Policy
At Teaching Toys we aim to make shopping as easy as possible. However if you are not happy with your goods, please contact us and we will be happy to arrange with you a suitable solution.
Conformity Of Goods
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
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Security & Privacy
Your browser will go into secure mode as soon as you click to go into the checkout. You can check that you are shopping in a secure environment by looking for the padlock icon at the bottom of your browser screen. Once this padlock is displayed all of your details are encrypted to keep them secure by the very latest SSL (Secure Sockets Layer) encryption technology, which is the industry standard security protocol. This makes it extremely difficult for anyone to decode. Teaching Toys will never request information that is excessive for our purpose, and we try, with your help, to keep any information we hold about you up to date and accurate. We will never at any time give your details to anyone outside Teaching Toys.
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